A delivery goes out as planned, and nothing seems out of the ordinary. The parcel is collected, transported and dropped off like any other job. Then later, there’s a problem. A customer reports damage. An item is missing, or a delivery is questioned after the fact. That’s when the situation shifts, and a simple question comes into focus: what happens…
If you’re a courier driver, you’ve probably asked the question: ‘Do I actually need courier insurance, or is it just another cost?’ It’s a fair question. Especially when you’re trying to keep expenses under control. So let’s work out what you need. Key takeaways: Most drivers who deliver goods for payment do need courier insurance, as standard car insurance typically…
Quick takeaways Delivery driving in Australia comes with unique risks that standard car insurance usually doesn’t cover. Delivery driver insurance is a tailored package that protects your vehicle, the goods you carry, public liability and income if you can’t work. Most drivers need four core types of cover: Commercial Vehicle Insurance, Goods in Transit, Public Liability, and Personal Accident/Illness Insurance.…
Key takeaways: Goods in transit insurance covers loss or damage to goods while they’re being transported, including theft, collisions, fire and loading incidents. Couriers can be personally liable for damaged or stolen goods while they are in their care. The policy covers physical damage to freight, but usually not indirect financial losses like lost income or project delays. Your limit…
Managing your own courier business isn’t as straightforward as it used to be. From busier delivery schedules and longer regional routes to evolving contract rules and higher customer expectations, there’s more to manage — and more risk — than ever before. That’s why courier service insurance coverage is a must to navigate these growing challenges with confidence. It safeguards your…
Sending a parcel through a courier service is about more than just shipping – it’s also about placing your trust in a service to care for your valuables. Unfortunately, when the service isn’t up to standard, issues like lost parcels and damaged goods can happen. This is why it’s essential to know how to distinguish a reliable courier from…
Every year, courier vehicles across Australia lose thousands of dollars’ worth of goods to theft. A single stolen van or missing load can wipe out a day’s earnings, strain client relationships, and potentially put future contracts at risk. For small courier businesses, that kind of disruption can be devastating. In 2025, the challenge is only growing, as today’s thieves are…
Thinking about starting your own courier business? With the rise of online shopping, same-day delivery expectations and flexible work trends, there’s never been a better time. But turning that opportunity into a successful operation takes more than just a reliable van and a few clients. If you’ve been wondering how to start a courier business in Australia, this guide will…
The courier’s van is at the very centre of their business. Not only does it perform the essential task of moving goods from sender to receiver but it represents a large cost for the courier business. That cost needs to be wisely handled in order to make the courier business successful. As such, every courier asks themselves, “Should I buy…
The steady and rapid growth of courier services has made people interested in entering the industry at the ground level. Happily, this is doable with the right strategy and does not need to involve a high initial investment. If you have a car, then you already have the most important piece of equipment. This article is about how to work…
