You’re moving through your usual run, working through deliveries and keeping to your schedule, when something changes. Traffic slows suddenly, another driver makes an unexpected move, or a turn doesn’t go as planned. In a moment, you’re in an accident. The job stops. Most couriers assume they’ll handle it the same way as any other accident. But once you’re using…
A delivery goes out as planned, and nothing seems out of the ordinary. The parcel is collected, transported and dropped off like any other job. Then later, there’s a problem. A customer reports damage. An item is missing, or a delivery is questioned after the fact. That’s when the situation shifts, and a simple question comes into focus: what happens…
Managing your own courier business isn’t as straightforward as it used to be. From busier delivery schedules and longer regional routes to evolving contract rules and higher customer expectations, there’s more to manage — and more risk — than ever before. That’s why courier service insurance coverage is a must to navigate these growing challenges with confidence. It safeguards your…
Even before there were business contracts as we know them now, the question of ‘who is responsible for the damage?’ regarding goods in transit was a well contested one. There are various factors that determine where liability falls in the event of damage or loss of goods in transit. Contractual obligations, determining when the goods officially change possession between buyer…
