Insurance Broker

What sole traders need to know about public liability insurance
What sole traders need to know about public liability insurance

Public liability insurance for sole traders isn’t just an option; it’s a necessity. This type of insurance is a safeguard, a protective layer around your business, shielding you from the unforeseen and often substantial costs of legal claims. As a sole trader, particularly in dynamic fields like courier services, understanding the risks and ensuring you’re covered is crucial. Understanding public…

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What is risk management in insurance and what is an insurance broker’s role?
What is risk management in insurance and what is an insurance broker’s role?

Understanding risk management in the world of insurance is crucial, whether you’re an individual seeking to safeguard your assets or a business owner looking to protect your enterprise. Navigating the complex landscape of risk management and insurance can be challenging. Different types of risks require different insurance products, and understanding the nuances of each policy is essential to ensure you’re…

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The digital revolution: how insurance technology is transforming the industry
The digital revolution: how insurance technology is transforming the industry

When it comes to insurance technology, we’re currently in the midst of a sweeping digital transformation that’s redefining the insurance sector. This revolution isn’t merely nudging traditional business models; it’s dramatically reshaping them, uncapping fresh opportunities while presenting an array of significant challenges. The insurance technology arena isn’t just a backdrop, but a dynamic participant in this evolution, pushing boundaries,…

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The next frontier – what’s the future of the insurance industry?
The next frontier – what’s the future of the insurance industry?

Insurance is evolving.  The insurance industry is being swept up in a whirlwind of innovation, fueled by groundbreaking advancements in technology and a rapidly shifting landscape. From the explosion of big data and the rise of next-gen AI, to the integration of blockchain technologies and the adoption of new strategies and regulations – the face of insurance is changing rapidly. …

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What is on-demand delivery and what does it mean for couriers?
What is on-demand delivery and what does it mean for couriers?

On-demand delivery services are quickly becoming a staple in today’s fast-paced world. These services have gained traction among consumers for their convenience and ability to cater to their ever-changing needs. What is on-demand delivery, and why is it so important to couriers globally? What’s to come in this new on-demand economy?   Dissecting the on-demand delivery model On-demand delivery focuses on…

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How to handle difficult customers as a courier
How to handle difficult customers as a courier

A major part of the courier industry is interactions with customers, but what happens when those customers are difficult? Difficult customers can do more than give you an unpleasant conversation – they could cost you money and time, damage your staff morale and your business’ reputation or jeopardise your entire company. As a courier, it is important to know how…

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The art of delivery: mastering essential courier skills
The art of delivery: mastering essential courier skills

The Australian courier industry is expanding, and with low entry requirements, it’s no wonder many individuals have embarked on their delivery journeys. Although starting a courier career is accessible to most, it’s crucial to master a few essential courier skills to truly thrive in the field. So, whether you’re a newcomer or a seasoned courier, focusing on these core competencies and perfecting…

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Ransomware attacks on small businesses – how can you prepare?
Ransomware attacks on small businesses – how can you prepare?

Ransomware attacks, where hackers take control of your data and systems and demand a ransom, are surging in Australia. Although the ransomware attacks that make the news headlines are those affecting major brands, small businesses are also suffering under the onslaught. Ransomware attacks on small businesses often succeed because these businesses often don’t know the risks and are ill-prepared to…

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