Monthly Archives: May 2023

How to handle difficult customers as a courier
How to handle difficult customers as a courier

A major part of the courier industry is interactions with customers, but what happens when those customers are difficult? Difficult customers can do more than give you an unpleasant conversation – they could cost you money and time, damage your staff morale and your business’ reputation or jeopardise your entire company. As a courier, it is important to know how…

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The art of delivery: mastering essential courier skills
The art of delivery: mastering essential courier skills

The Australian courier industry is expanding, and with low entry requirements, it’s no wonder many individuals have embarked on their delivery journeys. Although starting a courier career is accessible to most, it’s crucial to master a few essential courier skills to truly thrive in the field. So, whether you’re a newcomer or a seasoned courier, focusing on these core competencies and perfecting…

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