A major part of the courier industry is interactions with customers, but what happens when those customers are difficult? Difficult customers can do more than give you an unpleasant conversation – they could cost you money and time, damage your staff morale and your business’ reputation or jeopardise your entire company. As a courier, it is important to know how…
The Australian courier industry is expanding, and with low entry requirements, it’s no wonder many individuals have embarked on their delivery journeys. Although starting a courier career is accessible to most, it’s crucial to master a few essential courier skills to truly thrive in the field. So, whether you’re a newcomer or a seasoned courier, focusing on these core competencies and perfecting…
The rise of online shopping is changing the way that businesses operate. In today’s digital age, having an online store is often the make-or-break factor for a business. But it’s not just a matter of having a website – ecommerce is a complex and dynamic field, with businesses fiercely competing to optimize their logistics efficiency, speed, and accuracy. To stay…