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LPO insurance
Running a Post Office comes with unique responsibilities — from handling cash and parcels to serving your local community. With so much at stake, unexpected risks can be both stressful and costly. That’s why our LPO insurance program has been specially designed for Post Office licensees, offering comprehensive protection in one convenient package.
Whether you’re newly appointed or an experienced licensee, this insurance gives you confidence and control, so you can keep your branch running smoothly without worrying about the “what-ifs.”
You work hard to grow your LPO business – so don’t risk its future with inadequate insurance.
What LPO insurances are available?
GSK has partnered with several of Australia’s leading insurers to be able to offer individual insurance policies or customised insurance packages for Post office Licensees. Our products include but not limited to:


Public Liability Insurance


Business Insurance Package


Workers’ Compensation Insurance


Management Liability Insurance
What are the risks of a LPO business?
As a Licensed Post Office (LPO) operator, having a high level of comprehensive insurance is essential to safeguard your business, staff, and assets from everyday operational risks. LPO businesses face a unique set of exposures that can impact their ability to trade effectively. Common risks include:



Public Liability
The GSK LPO Insurance covers the mandatory Public Liability insurance under the LPO Agreement with Australia Post.
As a Licensed Post Office, you interact with the public every day – whether it’s customers collecting parcels, buying stamps, or accessing essential services.
Public Liability Insurance helps protect your business if someone is injured or their property is damaged while on your premises. From slips and trips to accidental damage, this cover gives you peace of mind and financial protection against unexpected claims, so you can focus on running your LPO with confidence.


Business
Running a Licensed Post Office means managing stock, equipment, staff, and customer service — all under one roof. Business Insurance is designed to protect your LPO from risks like property damage, theft, equipment breakdown, and business interruption. It’s a smart, all-in-one solution that helps keep your operations running smoothly, no matter what challenges come your way.
It also shows your customers and community that you take your responsibilities seriously. With the right cover in place, you can focus on delivering trusted service every day — knowing that if the unexpected happens, your business is backed by reliable support.



Workers’ Compensation
Workers’ compensation insurance is compulsory for all employers in every state and territory in Australia.
Each state or territory has its own workers’ compensation scheme, run by independent regulators, with rules differing slightly between each jurisdiction.
Your staff are a vital part of your Licensed Post Office — whether they’re serving customers, handling parcels, or managing the daily flow of business. Workers’ Compensation Insurance helps protect your team by covering medical costs, lost wages, and rehabilitation if they’re injured or become ill because of their work.


Management Liability
Management Liability Insurance helps protect you and your business from the legal and financial risks that can come with those decisions, including claims of wrongful dismissal, breach of duty, or regulatory investigation.
Even with the best intentions, things can go wrong. This cover gives peace of mind to LPO operators by shielding personal and business assets from the cost of legal action, fines, or settlements — helping you lead with confidence and security.
The Management Liability insurance policy can cover a range of risks such as Employment Practice Liability, Crime, Corporate Liability, Defense Costs and more.
Why GSK LPO Insurance?
At GSK Insurance Brokers, we understand the unique challenges and responsibilities that come with running a Licensed Post Office. That’s why we’ve developed GSK LPO Insurance, tailored specifically to meet the needs of Licensed Post Offices across Australia. From handling parcels and customer service to managing staff and compliance, your role is complex – and your insurance should reflect that.
Choose GSK LPO Insurance – because you work hard to serve your community, and we work hard to protect your business.


40 years experience
With over 40 years of experience, we’ve seen it all – and that’s why our customers trust us to provide them with the best insurance solutions for their unique needs.


Tailored LPO Insurance
Don’t settle for a one-size-fits-all insurance plan. Our tailored LPO insurance ensures that you get the coverage you need to keep your business running smoothly.


Instant Quotes
Get the coverage you need, fast. With our instant quotes, you can find out just how affordable insurance can be, in just a few clicks.


Australia Wide Cover
From the outback to the coast, our Australia-wide cover means that you’ll always have the peace of mind you need to operate your business with confidence.


Competitive Pricing
Why pay more than you have to for insurance? Our competitive pricing ensures that you get the coverage you need at a price you can afford.


Excellent Customer Service
We believe that great customer service is the foundation of GSK Insurance. That’s why we go above and beyond to provide you with the support and guidance you need to make informed decisions about your insurance coverage.
Frequently Asked Questions
What is LPO Insurance?
LPO Insurance is coverage designed specifically to cover risks faced by a Post office Licensee, in the postal services industry. It protects licensees and their businesses from the risks they face whilst whilst running their post offices. GSK LPO Insurance not only covers the physical LPO; it also can cover employees, stock, equipment and other vital parts of the business at risk.
Let our team at [email protected] know if you would like more information.
Who will my insurance be with?
GSK has partnered with several of Australia’s leading insurers to be able to offer individual insurance policies or customised insurance for Post office Licensee’s and their businesses.
What is not covered with GSK LPO Insurance?
This will depend on your specific GSK LPO insurance arrangement and policies. Chat with GSK Insurance Brokers to ensure you’re covered in all areas of your business.
Can I get GSK LPO Insurance if I have multiple Post Offices?
GSK Insurance Brokers offers our LPO Insurance for all business situations. We can arrange comprehensive coverage for multiple LPO locations. Our policies are designed to provide flexibility and peace of mind, ensuring that all your LPO business is protected.
What if I have postal delivery drivers working for me?
You can arrange coverage for your postal delivery employees with our GSK Courier Care Insurance Pack. We have a dedicated courier insurance team who can arrange insurances such as Motor Vehicle, Public Liability, Marine Transit and Personal Accident and Sickness. We understand that delivery businesses may need multiple drivers to operate efficiently.
Download our Product Disclosure Statements
LPO Insurance by GSK Insurance
For more information about LPO insurance cover, contact GSK Insurance Brokers today.
LPO Team Hotline: 1300 071 777
LPO Team Email: [email protected]